Ranger Rick
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It is a fairly decent app. However, when internet drops it becomes challenging to bring devices back on-line. A big drawback is you can't do it without being on the same wifi network. You can turn lights on/off remotely but can't bring them back online remotely. Lastly, after arranging your devices in a specific order, the app rearranges them and believe this is done when the app updates....big inconvenience. 😏
1 person found this review helpful
Volcano Technology Limited
April 22, 2021
Dear user, we really appreciate your feedback, we will strive to provide you with a better experience and service.If you have problems,please kindly send an Email to volcano@volcano-smart.com with the information, we will solve your issue and get back to you ASAP. Thanks for your support and understanding.
kim kienitz
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New update caused bugs and made using my device more difficult. I use an automatic cat feeder where you should be able to set a time for it to go off. I can not set any more times, it won't update them. I got this device so I could leave for a few days with out having to worry about it malfunctioning with out know, it will send a message saying power off. The only way you can update times and feeding amount is through the app
18 people found this review helpful
Volcano Technology Limited
April 23, 2024
Dear user, sorry for the inconvenience. Please send your APP account, device ID, screenshot or video of the problem to volcano@volcano-smart.com, and attach a screenshot of this comment to us. Thank you for your support.
Jumpin Jehosaphat
This app is totally useless. It tells you nothing about the status of your dehumidifier. Big deal you can turn it on and off. The percentage of humidity is not even displayed correctly, it shows as a single digit. As an advertised smart device it should give you the current water level in the tank, the current humidity level and much more. It should also send you status alerts. USELESS!
2 people found this review helpful